Alerts & your office line
Reports and reminders
Schedule a report of how your line is doing, or a reminder for yourself, on WhatsApp.
Under My schedules you can ask for a regular report on your WhatsApp, or set a reminder. You need a verified number first. See Alerts on your WhatsApp.
Reports are sent to your WhatsApp at the time you choose. Reminders fire once.
Set a report
- Open Alerts & schedules.
- In the form, choose Type: Report.
- Choose Repeat: Daily or Weekly. For weekly, choose the days.
- Set the Time and check the Timezone.
- Add a Note (optional) if you like.
- Tap Schedule report. You see "Report scheduled".
Set a reminder
- Choose Type: Reminder.
- Pick the Date and time. It must be in the future.
- Type the Reminder text.
- Tap Set reminder. You see "Reminder scheduled".
Manage your schedules
Each one appears in the list with a Report or Reminder label. Use the switch to pause or restart it. Delete one to remove it. You see "Schedule deleted".
There is a limit on how many you can have. If you see "You have reached the limit of schedules. Delete one first.", remove one you no longer need.
You can also set these by messaging your assistant. See Your office line.
Alert history
Alert history lists the alerts sent to you, newest first, with the time, type, summary, status and how they reached you.
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