Push notifications

Push notifications pop up on your phone or computer when you have an alert. You turn them on for each device you use.

Turn them on

1. Open Alerts & schedules.
2. Find Push notifications.
3. Tap Turn on for this device.
4. If your phone asks to allow notifications, choose Allow.

The badge shows On for this device. To stop, tap Turn off on this device.

Send a test

Tap Send test alert. You should see "Test alert sent via whatsapp and push." and a notification on this device. If you have no WhatsApp number linked yet, only push is used.

On an iPhone or iPad

Add the portal to your Home Screen first, open it from there, then turn notifications on. See Use the portal on your phone.

If it says blocked or not available

• Blocked in browser settings: you refused notifications earlier. Open your browser's site settings for this page, allow notifications, and reload.
• "This browser can't receive notifications. Try Chrome, Edge, Firefox or Safari."
• "Notifications couldn't start on this site. Reload the page, or try another browser."
• "Too many devices. Turn push off on one you no longer use."
• "Push notifications aren't set up yet. An administrator can add the keys under Settings, Integrations." Only an admin can fix this.

Tip: Keep WhatsApp alerts on as well. See Alerts on your WhatsApp.

Still nothing? See Not getting alerts.