Your profile

Open the menu with your name at the top right and select Profile. The page has three tabs.

Change your name

1. On Details, type your name under Name.
2. Select Save.

The new name shows at the top right straight away. Below it, Account shows your role, the sites you can use, the lines you look after and how your alerts reach you. To change your alert number or timezone, select Change in Alerts & schedules.

Change your email

1. On Email, enter the New email and your Current password.
2. Select Send confirmation link.
3. Open the email we send to the new address and select Confirm your new email, then Confirm email.

Your email changes only after you confirm. The link works for 24 hours. Until then you sign in with your old email, and you can select Send again or Cancel change. Your old address gets a note once the change is done.

If the tab says email changes need email to be set up, ask an administrator.

Change your password

1. On Password, enter your Current password.
2. Enter the New password and type it again under Confirm new password.
3. Select Change password.

Your password needs at least 10 characters, with an upper-case letter, a lower-case letter and a number. You stay signed in on this device, and every other phone or computer is signed out.

If you forgot your password, sign out and use Forgot password? on the sign-in page. See Sign in for the first time.